Privacy Policy
Privacy Policy
Privacy Policy
This page explains the general data-processing principles used by Plibon on its official website.
Plibon processes only the data needed to answer contacts, provide services, improve the experience and comply with legal obligations. We do not sell personal data.
Personal-data requests may be sent to [email protected].
This Notice explains how we process personal data on https://plibon.com, through our support channels and in Plibon digital solutions.
1. Who processes data
The controller for this website and commercial support is Lopez Oliveira Educação e Tecnologia Ltda.. For contracted services, Plibon normally acts as a processor and handles data only on the client’s instructions.
2. Data we may process
We may process name, company, email, phone or WhatsApp number, messages, technical browsing data and data the client authorizes for WhatsApp Business Platform, Facebook and Instagram integrations.
3. Purposes and legal bases
We process data to answer requests, prepare proposals, provide support, perform contracts, enable integrations, maintain security, prevent fraud, comply with legal duties and exercise rights. Bases may include contract, legal obligation, legitimate interest or consent where required.
4. Meta, WhatsApp and providers
For an authorized integration, data may move between Plibon, the client and Meta/WhatsApp under applicable terms. We do not sell data or use it for our own profiles, advertising, retargeting or enrichment. Authorized providers may process data outside Brazil with required safeguards.
5. Cookies, retention and security
We use strictly necessary cookies. If non-essential cookies are enabled, we will explain their purpose and provide choices where required. We retain data only as needed and apply safeguards proportionate to risk.
6. Your rights
You may request confirmation, access, correction, anonymization, blocking, deletion where applicable, portability, sharing information, consent withdrawal, objection and review of automated decisions. Requests: [email protected].
7. Updates and contact
The current version remains published on this page. Questions, requests or complaints: [email protected]; business WhatsApp: +5515991443167.